Lodging

Hotels: Luxury hotels, boutique hotels, budget hotels, resorts.

Motels: Budget accommodations typically located near highways.

Bed and Breakfasts (B&Bs): Cozy accommodations with breakfast included.

Vacation Rentals: Apartments, houses, or villas rented out for short-term stays.

Contact: Bill for a complimentary call to review your operations.

black and white chairs and table
two men on pool beside three beige loungers
bread with sliced lemon on white ceramic plate
brown wooden house in the woods
Experienced: General Manager | Multi-Unit Operations

  • Overseeing multi-unit operations on a single property or within a regional area FOH and BOH operations.

  • Revenues from 3M - 12M

  • Covers or guest serviced daily from 300 - 3000

  • Led teams of 30 - 300 including management teams

  • Products and services; Artisan and craft food, beverage, entertainment , events produced.

  • Day-to-day management of operations, coordination of kitchen construction, oversight of entertainment and event sales, contract negotiations, and HR compliance.

  • Successfully reduced operational costs by 30%

  • Saved $10k first month of oversight

  • 3X - 10X increase in check average

  • These roles and project were under contract or full time employment

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San Francisco, California

contact Bill

People:

  • Leadership Development Program

  • Customer Service Training

  • Team Management Workshop

  • Conflict Resolution Strategies Implementation

  • Team Development Program

  • Effective Communication Training

  • Attention to Detail Enhancement Program

  • Positive Attitude Cultivation Workshop

  • Team Management Best Practices Training

  • Problem-Solving Techniques Workshop

  • Professionalism Training Session

  • Interpersonal Skills Enhancement Program

  • Team Training Curriculum Development

  • Motivation and Engagement Workshop

Process:

  • Restaurant Operations Optimization Service

  • Wine Service Excellence Training

  • POS Systems Integration and Training

  • Scheduling Efficiency Improvement Program

  • Food Safety Protocols Implementation

  • Service Procedures Standardization Service

  • Inventory Management System Implementation

  • Organizational Skills Development Program

  • Financial Management Training

  • Budgeting Strategies Implementation

  • POS System Implementation

  • Business Operations Streamlining Service

Management:

  • Food and Beverage Pairing Workshop

  • Management Development Program

  • Food and Wine Knowledge Training

  • Wine Knowledge Enhancement Program

  • Spirits Knowledge Training

  • Guest Service Excellence Program

  • Business Management Knowledge Transfer

  • Cocktail Making Techniques Training

  • Multitasking Skills Development Program